We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).
We may update this policy from time to time. If we do, any changes will be detailed on this page for you to refer to. If you have any questions, or any requests concerning your personal information please contact us at [email protected] or alternatively, write to us at:
345 Archway Road
Pluto Press collects certain personal data depending on what activities you engage in while on our website. Examples of these different activities and the data we may collect are listed below:
What we do with the information we gather:
There are three legal grounds on which we rely to use your personal data. These are listed below:
We will not share your personal data with any third parties unless it is strictly necessary. Those third parties with whom we may share your data are as follows:
Where you have provided your explicit consent for us to do so, we may contact you with marketing information about certain products, events, services etc. We will only use the personal information you provide us with in order to provide marketing information that is relevant – in other words, relating to the same or similar services you have previously used.
If you are signed up to the Pluto mailing list but no longer want to receive promotional emails from us, simply scroll to the bottom of any email you have received and click ‘unsubscribe from this list’. You will still receive emails from us to confirm any purchases, and there may be instances where it is necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
To change any of your contact details or account settings please log in, click ‘My Account’ and make changes. If you do not want to receive promotional emails from us, simply scroll to the bottom of any email you have received and click ‘unsubscribe from this list’. You will still receive emails from us to confirm any purchases, and there may be instances where it is necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
We endeavour to do our best to protect your personal data. For all personal data we hold, we use strict procedures and security features to prevent unauthorised access. Nonetheless, we cannot guarantee the absolute security of your data transmitted to our site, and any transmission is at your own risk.
In order to have a user account on the Pluto Press website you will be required to create a password. You are responsible for keeping this password confidential and secure. If you forget your password we are able to issue a new one.
All card payments made on the Pluto Press website are handled securely by Braintree Payment Solutions, a validated Level 1 PCI DSS Compliant Service Provider.
Our website is hosted on servers based in the UK, and our e-commerce platform is hosted on servers based in the USA. Therefore, any personal data we collect relating to your transaction history will be stored in the USA.
We will retain information about you only for the period necessary to fulfil the purposes for which the information was collected.
This retention period may vary depending on the purposes for which the information was collected. For example, the data we collect via Google Analytics will be stored for 50 months; if you have signed up to receive our newsletter we will retain your data indefinitely, until you opt-out.
Please note that in some circumstances we may be legally obliged to retain your information, for example, for tax and accounting purposes.
As a data subject (i.e. someone about whom we collect personal information) you have certain rights. These rights are not universal or absolute, and may vary depending on applicable data protection legislation. Under GDPR, all website users based in the European Union have the following rights:
In order to exercise any of these rights, please email us at [email protected].
Should you wish to make a complaint, you may also contact the Information Commissioner’s Office, here.
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